Refund Policy

Last updated: September 8, 2026  |  ReelmCine Digital Ltd

1. How subscriptions work

ReelmCine membership is a subscription service. Members choose one of four terms — monthly, quarterly, half-yearly, or annual — and are billed in advance in the currency shown at checkout. Subscriptions renew automatically at the end of each term until the member cancels. Payments are processed by our PCI DSS Level 1 certified payment partner; we do not store full card details on our servers.

2. Cancellation

You may cancel your subscription at any time, in one click, from your billing account. There are no cancellation fees and no further action is required. After cancellation, your membership remains active until the end of the current billing period, after which the subscription will not renew.

3. Refund window

You may request a refund within 14 days of your purchase date. Any refund request submitted within this 14-day window will be approved in full and returned to the original payment method.

Refund requests submitted after the 14-day window will not be approved. After the refund window has passed, all sales are final and non-refundable.

Approved refunds are returned to the original payment method. Depending on your bank or card issuer, a refund typically appears on your statement within 14 days of approval.

4. How to request a refund

To request a refund within the 14-day window, email contact@reelmcine.org with “Refund request” in the subject line and include:

We will confirm receipt of your request and notify you once the refund has been submitted.

5. Your statutory rights

Nothing in this policy limits or excludes rights that cannot lawfully be limited under applicable law.

6. Changes to this policy

We may update this policy from time to time. The date above indicates when this page was last changed.

7. Contact

For general subscription terms, see our Terms of Service. For copyright claims, see our copyright claims page.